We utilize third party delivery companies HE Hernandez Express and AAG Transportation Services for local and out-of-state deliveries. Each is a a trusted trucking company who guarantees to leave you satisfied with services offered, delivery, and assembly of merchandise.
FAQ
DELIVERY
WHO DELIVERS MY MERCHANDISE?
Where do you deliver?
When can you deliver?
Do you take my old furniture with you?
FINANCING
Do you offer layaway?
We offer three- or six-month layaways, and we are open to work with you to find the perfect time that will accommodate you best!I don’t have credit.
I don't have credit, can I still apply?
Warranty
Do you offer warranty?
There is a basic one-year warranty that covers manufacturer defects, but warranty for each product varies. Contact (817) 945-6460 to learn about the warranty on your merchandise.
Do you offer a protection plan?
Online Orders purchased online
What’s my next step?
You will receive an email with your order confirmation. If you do not receive this the same day you purchased, please check your spam folder and add info@canalesfurniture.com to your contact list. If your order was placed after 5 p.m., it will be processed the next business day (Monday-Friday). Online sales may require online shoppers to provide verification information in order to provide the security of our customers. As a company we strive to protect our valued customers through the online process.
Where do I pick up my merchandise?
How will I know if my merchandise is ready for delivery?